Effective and regular contact between nursery and parents is essential conversations may often be informal but appointments for more formal discussions can be made by contacting the Manager, who will decide who is best to deal with your concern. A formal opportunity to discuss your child’s progress is given at parent evenings, although staffs are happy to be contacted informally at any time. You are welcome to add notes in HOME/NURSERY BOOK for the attention of your child’s Key Person or the Manager. The nursery is open between 7.00am and 7.00pm and there is always someone here between those times. Please feel free to call them. If no one is free to answer the phone there is an answering machine, which will be checked regularly.